Our firm utilizes Gmail emails for all of us. I love that it connects to Double and that my inbox is right there IN Double. HOWEVER, while my contacts are there and my labels are there, my contact GROUPS are not there. And I know this sounds like a small thing, but when I'm using my email from within Double I am unable to quickly email an entire company, I have to add each email address separately. When you have 4 clients all with the same first name that is a recipe for disaster when you're in a hurry.
Ok,ok, yeah, I know, go to Message Client and do it there. I would, however from there I can't occasionally add someone from my team to the email, and I have to send a weekly email to my client and include my manager.
I need one or the other, either pull in my custom contact groups or let me add people to emails from within the "Message Client" area. Pretty please :)