September 10, 2026

Smarter and more affordable AI models

We've made Ask Double's AI both smarter and cheaper to run. Three things to know:

A new Standard model that's great for most tasks — up to 93% more affordable than Expert.
It's a real workhorse: for the majority of what you do in Ask Double, it's all you need.
A new Auto option that routes each message to the right model automatically
, based on how hard the task is — up to 50% more affordable than running Expert throughout, with no switching on your part.
Expert now runs on the upgraded Claude Opus 5
— our most capable model, for your most complex analysis.

Prefer to choose yourself? Advanced still lets you pick any model, with Cost and Intelligence ratings to weigh credits against capability.

Check out the video below to see it in action or read more in our Help article here.

General improvements

Require an attachment before sign-off. Tasks that require sign-off can now block completion until a file is attached, with a clear tooltip - so supporting documentation is never missed.
See uncategorized dollars, not just counts. The uncategorized report now shows the total dollar amount uncategorized, so you can gauge the size of a cleanup at a glance. (Currently for faster close UX only).
Rounded timer exports. Export time entries three ways: unrounded, rounded up to the quarter-hour, or rounded down to the quarter-hour.
Know which bank network you're searching. Institution search now labels whether you're connecting via Finicity, MX, or Plaid, with guidance for finding your bank if it isn't listed.
More reliable interactive report publishing. Large interactive report packages no longer time out during publishing.

Bug fixes

Bank-feed rows now stay in place after you set a vendor, instead of jumping position.
Smoother Ask Double startup — the composer no longer flickers or locks on open, and you can start typing before it finishes loading.
Filter dropdowns no longer get cut off on tables with only a few rows.
Xero authorization no longer loses your setup selections after a delay, and two simultaneous connection attempts can no longer overwrite each other.
NetSuite client connections no longer fail when copying task setup or user access from an existing client.
Fixed a tax-code issue affecting Canadian VAT clients.
Restored bulk actions when reviewing transaction client questions.
The "Outstanding transactions" count on the client list now stays in sync with bank feeds.
Fixed Ask Double being unable to update the "Reconciled through" field.
Filtering financial reports by class in Double MCP no longer returns empty results.
Fixed an error when comparing files.
Fixed the download button for PDFs in the client portal.
Ask Double no longer switches client context mid-conversation.